Health System Specialist
The Incumbent participates in, and facilitates, transformative quality, safety, effectiveness, and efficiency improvement efforts. They act as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center. The incumbent facilitates, coaches, and trains audiences at all levels of the organizations throughout the life cycle of a performance improvement project. The Health System Specialist is organizes, directs, controls and coordinates group activities in a timely and effective manner. They conduct extensive work in analyzing data and conducting background research on the issue. Pulls, isolates and manipulates data to identify root causes of a performance issue. Develops statistical models to measure successful of performance improvement actions. The Incumbent converts data into numerous formats using advanced statistical models including statistical process control charts, histograms, paretto charts, and many more. They define a project's scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level. Leads a team of subject matter experts, front line staff and leadership through a rigorous and defined project management process utilizing multiple tools from Lean Six Sigma, Lean VATAMCCS and other performance improvement disciplines to further define the current state of the process. Leads project teams through designed brainstorming sessions to develop solutions towards a specific deliverable or goal during a project. Identifies various solutions approaches and when necessary further leads them through prioritizing exercises with tools like affinity diagrams, PICK Charts and multi-voting. Creates designs of experiment that align to project goals and team developed solutions. The designs of experiment are hypotheses which are monitored through data for effectiveness or failure. Designs of experiment are often iterative and will involve multiple solutions in random or sequential order. The Health System Specialist provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources. Identifies metrics performing below benchmarked standards or falling below the upper or lower control limits of a statistically controlled models such as SAIL. Plans and conducts studies directed at reducing errors due to cognitive overloading and human/computer interaction failure. Identifies systems designs problems that contribute to human errors. Identifies alternative systems and processes based on Lean/Systems Redesign/Systems Engineering principles to mitigate these types of errors. Collects baseline information, identifies limitations in current systems, and discovers potential improvements. Provides instruction to others on Lean, Lean Six Sigma, Systems Redesign or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring. Develops written and verbal teaching materials. Delivers classroom instruction about Lean, Lean Six Sigma, Systems Redesign or other improvement methodologies tools and techniques to all levels of the organization. Performs other related duties as assigned. Work Schedule:
Monday - Friday, 8:
00am to 4:
30pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Health System Specialist/PDS0012-A Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/01/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Organizes, directs, controls and coordinates group activities in a timely and effective manner; Conducts extensive work in analyzing data and conducting background research; Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level; Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources; Identifies systems designs problems that contribute to human errors; Aligns identified metrics to known organizational priorities, such as VA/VHA/VISN/Facility strategic/operational plans. You will be rated on the following Competencies for this position:
CommunicationsHealth InformaticsOrganizational AwarenessOrganizational Performance AnalysisTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work requires some physical exertion, such as periods of standing when teaching; some walking, bending, crouching, stooping, stretching, or similar activities when visiting work sites; and some moderate lifting and carrying. At other times the work is sedentary, requiring the use of a computer. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday - Friday, 8:
00am to 4:
30pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Health System Specialist/PDS0012-A Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/01/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Organizes, directs, controls and coordinates group activities in a timely and effective manner; Conducts extensive work in analyzing data and conducting background research; Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level; Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources; Identifies systems designs problems that contribute to human errors; Aligns identified metrics to known organizational priorities, such as VA/VHA/VISN/Facility strategic/operational plans. You will be rated on the following Competencies for this position:
CommunicationsHealth InformaticsOrganizational AwarenessOrganizational Performance AnalysisTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work requires some physical exertion, such as periods of standing when teaching; some walking, bending, crouching, stooping, stretching, or similar activities when visiting work sites; and some moderate lifting and carrying. At other times the work is sedentary, requiring the use of a computer. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0671 Health System Specialist - Salary Range:
$88,651 to $115,251 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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